Account Director
Enboarder
A Little About Us
Enboarder is on a mission to build better human connections across the employee journey. Our Human Connection Platform® cuts through the noise of daily communications and elevates what matters most. From onboarding to learning, performance management, career growth, and organizational change, we help companies nurture cultures of connection and belonging where every moment matters — and every human feels seen, supported, and included.
What’s Enboarder like?
We’re a SaaS tech company that got our start in Australia in 2015. We’ve grown from a small team operating out of Sydney to distributed teams across APAC, EMEA, the U.S., and India! You’ll find the expected perks like pets at the office, remote working options, equity, competitive compensation, paid parental leave, and flexible schedules. But you’ll also find that our business impact goes beyond the work we do for our clients and is just as global as our team.
Some things we can offer you:
- Competitive compensation and performance based bonus structure
- Flexible working schedule
- A chance to shape employee engagement and employee experience best practices across the globe
- Catered lunch once a week in every office around the globe
- Company recharge days
About the opportunity:
Would you consider yourself a dynamically skilled Account Manager/Director, confident in building connections and providing value up, down and sideways throughout varied and complex organizations? This is a truly consultative role, meant for someone with a hunger for creative technology solutions. This is a hybrid role based in Sydney, we gather our team together 2 days per week (Wednesday and Thursdays) to collaborate as a team and have general fun times!
What would a normal week look like in this role?
- Set your own schedule – client meetings, further developing trust based value add relationships… we don’t believe in unnecessary internal meetings, so your weeks will be fluid to your style
- You’ll work closely with your cross functional partners to drive growth within your Account base
- You will be responsible for building and growing existing account spend and usage
- You will provide insightful technical answers, and recommend creative ways to further enhance the employee experience
- You’ll be the voice of the customer to the product team, ensuring that our product is enhanced for our customers in a timely fashion
- Your experience will be used to help scale processes, including presentation, negotiation, and more.
- You will be creating & articulating compelling value propositions around Enboarder.
- You will work with the team to develop case studies from our amazing customers.
About you
First and foremost, you’ll live the same values as us. Following closely behind that is a passion for what you do, and motivation to do great things. Our team culture is the most critical element as we move through this exciting period in our development. We want people who are excited to get out of bed every day to be an integral part of the success here at Enboarder – We love Mondays just as much as Fridays here.
What you’ll need to succeed
- Good previous experience managing a book of business in a SaaS tech environment, experience within HR tech would be an advantage.
- You’re a great people person with a proven track record on growing existing accounts and building trust based value add relationships
- Demonstrable experience in overachieving against quota in a similar role
- The confidence to navigate complex organisations with multiple stakeholders and decision makers across multiple countries and regions
- You’ll be smart, curious and convincing – we have an incredible product and want help shape and improve the employee experience for every organisation around the world
- Strong executive presence, with the ability to speak with everyone across an organisation from C-Level executives to HR coordinators and everyone in between
- We’re a very transparent company with a focus on continuous improvement, so a willingness to take on coaching and feedback is a must
- The ability to remain flexible and deal with ambiguity – you will never have a dull day!
- Strong team work ethic, with a willingness to roll up your sleeves
- Creativity, ability to think outside of the box, and innovative problem solving – our company is extremely nimble and responds to customer demands and challenges fast
Interested in Joining the Team?
Great, apply now! Someone from our team will reach out to you about the next steps.
The Enboarder team is made up of people who excel in a wide variety of disciplines. Each member of our team brings their unique perspective and passions to everything we do. We encourage you to apply even if you don’t feel that you meet every single requirement. We’re eager to meet people that believe in our mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes. We want our employees to feel comfortable expressing their true selves and to come, stay, and do their best work with us. We hope you’re feeling excited about the opportunity to join our team!
Creating a safe and inclusive workplace is critical to the success of Enboarder and of our employees. It’s our aim to recruit, hire, and promote without bias against race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status, or any other status protected by applicable law. As we learn and grow we’re committed to ensuring that these ideals are at the forefront of everything we do. All information collected during our application and interview process will be stored in accordance with the Privacy Act 1988 and Australian Privacy Principles.
Please reach out to talent@enboarder.com if you have any questions or concerns.