As a Solutions Engineer at Intelligems, you’ll own the technical relationship with our customers from the first conversation through expansion. You'll work alongside Sales to remove technical barriers that slow or kill deals, alongside Onboarding to ensure what we sell is what we implement, and alongside Customer Success to identify and unlock expansion opportunities that require new solutioning. The thread connecting all of it is you: the person who understands both what Intelligems can do technically and what the customer is actually trying to accomplish commercially. Intelligems operates in a technically complex environment — Shopify storefronts, headless architectures, custom integrations, dynamic pricing logic — and the gap between a customer understanding what's possible and a customer believing it's possible for them is real. You're the person who closes that gap. Key Responsibilities: Own the technical pre-sale motion - Partner with Account Executives on deals that have technical complexity: integration scoping, custom or headless architecture, and anything where a wrong answer in the first conversation costs us the deal; Lead technical discovery: understand how a customer's stack is built, where Intelligems fits, and what the implementation will actually require; Remove technical objections before they become blockers.