Locations
New York, NY, USA · Canal Street, New York, NY, USA · Union Square, New York, NY, USA
industry
E-Learning · Hospitality · SaaS · Software · Training
Size
11 - 50 employees
Stage
Series B
founded in
2018
Opus is a hospitality training platform purpose-built for the frontline that provides digital tools to help service staff learn skills, complete training modules, and access performance resources. The platform offers structured learning pathways, micro-lessons, and interactive content tailored to operational roles such as servers, housekeepers, bartenders, and guest services teams. It supports onboarding, upskilling, and continuous education by enabling employees to engage with training materials on mobile devices and track progress through competency checklists. Opus also includes features for managers to assign courses, monitor completion rates, and align training activities with service standards and operational needs. The platform integrates assessment and feedback mechanisms that help learners reinforce knowledge and demonstrate proficiency in core hospitality tasks. Through its digital training infrastructure, Opus supports workforce development and skill alignment within hospitality environments.
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