Hello!

Thanks for checking out our job posting for the role of Senior Account Manager at PerchPeek. You’ve already taken a tiny step towards being a part of our team – huzzah! We know that taking your next career step is as exciting as it can be exhausting. So, with that in mind, we’ve tried to keep our description simple and cliché-free to help you decide if PerchPeek and this role are a good match for you.

Note: this role is open exclusively to candidates based in the United States with a legal right to work. Due to the needs of this role and our ways of collaborating, applications from other locations will not be considered. We appreciate your understanding and interest. Applications are welcome from any US state.

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What is PerchPeek?

At PerchPeek we dream of a borderless world where people have the freedom to live and work where they please. Where ideas and resources flow where they’re most needed unrestricted by national borders. We strive to create a world of opportunity for everyone, anywhere – one move at a time.

We’re building a streamlined Mobility ecosystem to empower businesses and individuals to move anywhere in the world. We support employers and employees through every stage of the relocation process, providing an affordable, scalable, high-value service, powered by technology and relocation expertise.

Have you ever relocated? If so, you probably know how overwhelming it can be—immigration hoops, tax implications, housing, shipping, utilities, banking…the list goes on. No matter where in the world you go, relocating is complicated, time-intensive, and stressful. PerchPeek was conceived to change that.

For relocators, our goal is to guide them through every step of their move with a delightful mix of tech, coaching, content, and partnerships which work together to make relocating simpler, faster, and more fun. That’s why we have the industry’s highest-rated relocator experience and over over 500 5-Star reviews on TrustPilot.

For employers, we streamline the entire process of supporting international Mobility into one easy-to-use platform, turning Mobility into a strategic advantage for thriving globally. That’s why we’re the Mobility partner of choice for best-in-class companies in Finance, Retail, and Tech.

Now you know why we’re so passionate about what we do!

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The Role

The Senior Account Manager will own and grow a portfolio of 15-25 enterprise clients, with responsibility for expanding PerchPeek's services from initial use cases to full enterprise adoption and a target of 3-4x annual revenue growth within assigned accounts. A successful candidate for this role thrives in a complex, fast-paced environment, and has demonstrated excellence in account management or sales at the enterprise level.

Responsibilities

Whilst every role in a startup has a degree of flexibility over time, here is what we see as the role’s main responsibilities:

• Quarterback Deals – Be responsible for revenue expansion within a portfolio of clients; manage complex end-to-end processes of sourcing, driving, and signing expansions & renewals for PerchPeek; convert small scale POCs/use cases into enterprise-wide engagements through strategic and methodical deal management.
• Craft Account Strategy – Create and maintain cohesive, well-researched and data-driven strategic account plans for your clients that maximize value for the client and PerchPeek; deliver powerful narratives that educate existing clients of PerchPeek’s value proposition and capabilities; effectively communicate with program managers and senior decision makers to identify opportunities to add more value to clients.
• Drive Account Progress & Health – Conduct monthly and quarterly business reviews with key stakeholders, map decision-makers, and track and report on account progress; drive clear processes with urgency and focus when opportunities are identified.
• Be a Team Player – Partner closely with Sales, Operations, and Product teams at PerchPeek, and with external partners’ cross-functional teams, to drive deals forward, manage escalations, and inform our roadmap.
• Build the PerchPeek Network – Develop and grow relationships with others in the Mobility industry; be a PerchPeek ambassador and represent PerchPeek at events (online/offline, owned and externally organized).
• Be Customer Obsessed – Advocate for client needs while balancing against the needs and constraints of our business, by aggregating and delivering key insights across the organization in a structured and proactive manner.

Requirements

The type of person we think will be awesome at this will likely have the following range of qualities and experience:

• 5+ years experience in high-complexity environments in an account management or account executive role where you’ve consistently attained a quota.
• A demonstrated track record of exceptional relationship building; strong executive presence, with ability to influence and earn trust with stakeholders, ask the right questions, and use sound business judgment internally and externally.
• A demonstrated track record of growing existing accounts and hitting revenue targets.
• Has consistently been a top performer within your teams and has demonstrated credibility with your internal stakeholders across functions.
• Strong storytelling abilities, able to seek out relevant, meaningful data and build business cases to drive six figure deals & renewals.
• An operational and action-biased mindset, with a demonstrated ability to work across complex enterprise structures with multiple stakeholders, through clear objective setting and diligent project management
• Ready & able to travel – we are a fully remote company, which means you’ll predominantly be able to work wherever you’d like. However, you should expect to travel 8-10 times per year for this role, whether that’s for client meetings, conferences, networking functions or staff events.

While not required, we think the below qualities and experience will contribute to success in this role:

• Experience working in consultative sales or selling managed services
• Experience selling into HR
• A self-starter mentality and deep comfort operating in ambiguity and frequent change, while still delivering results
• International experience and a desire to build strong relationships with individuals from cultures and geographies different from your own

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Pay & Benefits

Salary

On target earnings for this role will range between $130,000 and $160,000 with a 70:30 base to commission split.

PerchPeek values transparency in our approach to global compensation. We aim to be holistic, fair, and always improving. We are data-led and regularly evaluate our salary ranges against other companies of a similar size and stage. Total compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and location. In your first interview, we’ll have an open conversation about compensation.

The PerchPerks

• Company share options – be a business owner and have your very own little piece of PerchPeek.
• Flexible Paid Time Off – you’ll receive all statutory holiday plus wellbeing leave and flexible, uncapped time off for you to rest, relax, or recharge as you see fit.
• Work from Anywhere – PerchPeek is a fully distributed company that supports employees in working wherever they’d like to be within the parameters of your role’s requirements. We offer an allowance to ensure your working environment suits you.
• Learning & Development Budget – so you can be proactive about learning something fun outside of your core role
• Regular socials and Meetups Budget – so you can spend time turning colleagues into friends (corny but we don’t care).
• Annual Onsite – we all take flight once a year and gather the flock together somewhere cracking to spark new ideas, connections and memories! In the past we’ve traveled to Tenerife, Barcelona, and Marrakesh.

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Ready to be a Perchy?

Firstly, no need for a full cover letter (phew)! Please just share your resume and respond to the application questions. If we seem well-matched, you’ll be invited for an initial screening with one of the PerchPeek team where we’ll align on timeline, compensation, and get to know each other a bit better!

Then, we'll run an interview process with different members of our team:

• Stages 1 and 2 will deep-dive on skills, experience, and culture alignment.
• Stage 3 will include a “take-home” task and a final roundtable interview.

All interviews will take place via video call. We aim to respond to all applications within 3 weeks.

We hope you’re as excited to apply as we are to hear from you!

Note: Studies show that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your gender, race, religion, age, sexual orientation, marital status or disability - we want to hear from you! We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.