Sales Manager
Slang.ai
Sales & Business Development
New York, NY, USA
Posted on Nov 22, 2024
Company Summary:
Slang.ai is redefining customer engagement through conversational AI, making every interaction seamless and efficient. Our mission is to transform the restaurant industry by providing the ultimate voice AI solution for consistently outstanding customer experiences. At Slang.ai, we foster a culture of innovation, inclusivity, and growth, ensuring that every "Slangsta" (employee) feels valued and connected to our broader AI driven impact.
What Your Experience Will Be:
As a Sales Manager at Slang.ai, you will play a pivotal role in driving our business forward. You will execute the sales strategy with a team of Account Executives and Sales Development Representatives. Reporting to the Director of Sales, you will be integral to our rapid growth phase. You will work within the Sales department, engaging with various internal teams, such as Product and Customer Experience, to ensure a cohesive customer journey. Occasional travel may be required for customer facing meetings, attending conferences or company offsite meetings
Why You Belong Here & How You Will Grow:
At Slang.ai, you believe that trust is a foundational layer to any relationship starting internally and through your touch points with each prospect. We cultivate a culture where every Slangster has a deep sense of pride in their achievements with humility. Our team is collaborative, supportive, and driven by shared goals fostering an abundance mindset in addition to belonging and inclusivity. We offer experiences and benefits designed to foster a sense of community both within and outside the organization.
Learner Fervor represents our strongest attribute for growth, as we challenge each employee to take every opportunity to learn especially when it's hard. You will grow not only as a professional but also as an individual. We support and foster opportunities for learning and development, aligning with your career aspirations. From weekly team trainings to 1:1 coaching sessions with your manager or peers, company wide workshops, we will help your journey in finding purpose in your work and achieving your fullest potential.
What Success Looks Like:
- Coaching and Development: Provide hands-on coaching to refine prospecting, discovery, demo, and closing skills. Support professional growth through regular feedback and individualized development plans.
- Performance Accountability: Monitor team performance against KPIs and quotas, holding the team accountable for achieving their goals. Deliver actionable insights and support to ensure consistent execution and improvement.
- Pipeline Execution: Regularly review and manage the team’s sales pipelines, ensuring that opportunities are, progressing efficiently, and resulting in predictable deal closures.
- Deal Support and Guidance: Actively participate in deal cycles by offering tactical support, removing roadblocks, and providing deal coaching to execute the sales process to close key opportunities.
- Cross-Functional Coordination: Collaborate with Marketing, Onboarding, and Account Management teams to ensure smooth lead handoffs, effective onboarding, and continued customer success and expansion.
- CRM and Reporting Discipline: Ensure accurate and timely CRM updates from the team, using the data to track performance, forecast outcomes, and identify areas for improvement in execution.
What You Will Bring:
- Experience: you have 2+ years of sales management experience with a proven track record of exceeding targets. You are a master of creating, progressing, and closing deals.
- Traits and Behaviors: the gold standard for initiative and ownership among your peers. You are a creative and data-driven problem-solver. You are an elite communicator and teacher, making the complex simple for any audience.
- Leadership: trusted by your colleagues and your customers to act with integrity at all times. The best and brightest want to work their hardest when associated with your teams.
- Preferred Experience: Experience in SaaS or hospitality (Hotels or restaurants) is a plus.
How Work Affects My Life:
Your role as a Support Lead will not only shape your professional trajectory but also enhance your personal well-being. We offer competitive compensation, including various rewards and benefits, to reflect your value to the company. By joining Slang.ai, you’ll find your work meaningful and aligned with your personal goals, shaping a positive worldview and reinforcing your sense of worth by helping businesses more efficiently serve their customers and alleviate pain for their staff.
Our Vision
Calling a business shouldn’t feel like a robot-hostage situation, where you’re forced to listen to horrible music and can't reach a human, while enduring a soulless voice uttering "I'm sorry I didn't quite get that" on repeat for eternity. (shudder) That’s why we started Slang.ai. We use the latest AI and audio wizardry to make transacting via voice so enjoyable it’s more human than human. By 2030, we will save businesses and consumers 1 billion minutes of precious time while transforming voice channels into the preferred mode of communication (it's faster and easier than text).
We have backgrounds building product at companies like Spotify, Buzzfeed, the New York Times, and OpenTable —shipping experiences that have reached hundreds of millions of users. Now, we’re using our backgrounds to start a new culture, one that puts product and human-centered design above all else while fostering constant learning and growth. Sound like something you’d like to be part of? Get on board.
Our Values
Overachiever Fever. We’re overachievers (we don’t know any other way)
Learner Fervor. We take every opportunity to learn (especially when it’s hard)
Humility Ability. We approach each other with curiosity and openness (know-it-alls not welcome!)
SMB MVP. We’re an expert member of our customers’ teams (we earn their trust)