Company Description

Veremark is the global market leader in background screening and whistleblowing technology, operating in 180 countries. We are experiencing rapid growth and scaling our go-to-market engine to match. We believe deeply in hiring right, investing in our people, and building a high-performance, inclusive, remote-first culture.

Job Description

As an Account Manager, you’ll be responsible for managing and developing Veremark client accounts, fostering long-term partnerships, and working cross-functionally to support company success.

Key Responsibilities:

• Cultivate and expand relationships with new and existing clients
• Assess client needs to identify growth opportunities
• Identify and address any potential client risks
• Advocate for client feedback internally
• Strategically manage accounts and conduct regular review meetings
• Upsell and cross-sell relevant products and services
• Collaborate with sales to generate new business
• Use tools like Hubspot, Monday, Power BI, Slack, and our Operations portal for planning and communication
• Maintain thorough documentation of client interactions
• Resolve client inquiries and complaints efficiently
• Stay informed on industry trends and maintain product knowledge

Qualifications

What We’re Looking For:

• Experience of working within background screening
• Experience building effective external relationships
• Proactive mindset focused on client success
• Strong problem-solving and initiative
• Objection handling and negotiation skills
• Account/Client management experience
• Excellent interpersonal and communication skills
• Confidence and professionalism in presentations

Additional Information

We are an all-remote organisation with ~150 people spread across the world. We value Trust, Integrity, Data and Experience in everything we do - from the way we collaborate to the products we create.

We’re focused on transforming the industry while partnering with many of the leading technology platforms in the People & Talent ecosystem.

And we’re growing fast. Having recently been ranked in Deloitte’s Tech Fast 50 for the second year running, we’re looking for brilliant people, fast thinkers and passionate change-drivers to join our expanding team.

Why Join Veremark

• Be instrumental in building our revenue operations backbone at a high-growth global company.
• Work with a mission-driven, inclusive, remote-first team.
• Have direct impact on how we scale globally and shape the future of trusted workplaces.
• Opportunities for growth and leadership as we expand operations.
• Competitive compensation and a dynamic environment

If you’re motivated by continuous improvement, enjoy working cross-functionally, and love turning insights into impactful product outcomes, we’d love to hear from you.